Effective Date: July 29, 2026
Welcome to Prickly Pear. These Terms & Conditions (“Terms”) govern your use of our website and any products or services offered through it. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of this website.
1. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems or data.
- Upload malicious software, viruses, or harmful code.
- Interfere with the security or operation of the website.
2. Products & Services
All products and services displayed on this website are subject to availability.
We reserve the right to:
- Modify or discontinue any product or service without prior notice.
- Limit quantities purchased.
- Refuse or cancel any order at our discretion.
Product images are provided for illustration purposes only. Actual products may vary slightly due to manufacturing updates, lighting, or display settings.
3. Pricing
All prices are displayed in the applicable local currency unless otherwise stated.
While we strive for accuracy, pricing errors may occasionally occur. If an error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.
4. Payments
Payment must be completed before products or services are delivered unless otherwise agreed.
Accepted payment methods are displayed during checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. Shipping & Delivery
Delivery times provided are estimates only.
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing
- Incorrect delivery information supplied by the customer
- Events beyond our reasonable control
Risk of loss transfers to the customer upon successful delivery.
6. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Items may only be returned if they meet our eligibility requirements.
Custom-made, personalised, or clearance items may not be eligible for return unless required by applicable law.
7. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Graphics
- Videos
- Text
- Icons
- Layouts
- Branding
No content may be copied, reproduced, distributed, or modified without prior written permission.
8. User Content
If you submit reviews, testimonials, comments, photographs, or other content, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and publish that content for marketing and business purposes.
You are solely responsible for any content you submit.
9. Third-Party Links
This website may contain links to third-party websites for your convenience.
We do not control or endorse these websites and are not responsible for their content, privacy practices, or services.
Accessing third-party websites is entirely at your own risk.
10. Disclaimer
All information provided on this website is for general informational purposes only.
While we make reasonable efforts to ensure accuracy, we do not guarantee that the website will always be complete, accurate, current, or error-free.
Use of the website is at your own risk.
11. Limitation of Liability
To the maximum extent permitted by law, Prickly Pear shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of this website
- Inability to access the website
- Product delays
- Loss of data
- Business interruption
- Third-party services
Our total liability shall not exceed the amount paid by you for the relevant product or service.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorized use of your account.
14. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on this page.
Continued use of the website constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Prickly Pear operates, without regard to conflict of law principles.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
We will make reasonable efforts to respond to all enquiries promptly.